The Pillar-TEST

We recommend consuming iceberg ice within 2 months of receipt so to ensure you are enjoying the purest product possible. Protect it from direct contact with other freezer items to prevent premature spoilage.

Our iceberg ice is best stored at temperatures between 0°F and −20°F. Temperatures colder than the recommended range are of no benefit and may in fact adversely affect the tempering process, described below.

Tempering is a transition period that allows the ice to acclimatize to a slightly higher temperature before use, so to help prevent it from cracking when enrobed in a warmer liquid. This process also allows the ice to shed any frost, and reveal it's true beauty and character. Tempering should take between 5 and 15 minutes, depending upon the surrounding room temperature.

Each piece of iceberg ice is individually packaged to protect its natural purity and hand-carved form. The white box includes a tear-away tab that separates it into two hemicubes: Remove the the top half and the ice rests neatly on its own tray.

To transfer to glassware, we recommend firmly grasping the tray so the ice within is securely gripped, and attentively inverting the cube over an empty glass, then gently releasing just above the base of the glass. If required, tilt the glass so the ice can gently descend the side to the base. Alternately, use serrated ice tongs to firmly grip the ice, remove it from its tray, and carefully convey it to awaiting glassware. Both methods require no direct finger contact with the ice, preserving its purity. Take time and care with these processes to avoid accidental damage to the ice.

Always place ice into a clean, empty glass, and pour your beverage over it (rather than adding ice to awaiting liquid). For optimal chilling and minimal dilution, we suggest filling your glass to the level of ice whenever feasible.